Customer Facing Sales

Welcome to this course, A customer-facing role is any role or job function that involves direct interactions with customers. That’s true across channels. Any employee likely to…Have a face-to-face conversation with a customer, Exchange emails with them, Reply to their social media posts, Talk with them on the phone, … is in a customer-facing role. In this Beeline we will dive deep into Customer Facing Sales and how we can do this effectively and most efficiently in our career.

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What you will learn

What you will learn

Retail, on the floor (sales)

Retail, on the floor (conflict management)

On the phone (Customer enquiries and sales)

Sales Communications Strategies


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