Welcome to this course, A customer-facing role is any role or job function that involves direct interactions with customers. That’s true across channels. Any employee likely to…Have a face-to-face conversation with a customer, Exchange emails with them, Reply to their social media posts, Talk with them on the phone, … is in a customer-facing role. In this Beeline we will dive deep into Customer Facing Sales and how we can do this effectively and most efficiently in our career.
Retail, on the floor (sales)
Retail, on the floor (conflict management)
On the phone (Customer enquiries and sales)
Sales Communications Strategies
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