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3 Benefits of Building A Mobile-Friendly Knowledge Hub

Reduce the barriers to learning and accessing resources for your teams.

3 Benefits of Building A Mobile-Friendly Knowledge Hub

Reduce the barriers to learning and accessing resources for your teams.

Security guard using mobile device
Learning should be continuous.

If you wish to thrive in the modern workforce — and keep your remote teams happy — you need to create a mobile-friendly knowledge hub for your company.

It needs to provide access to the materials, resources and tools that your employees need in order to do their jobs well. And it can’t just be restricted to products or services either — information about processes, policies and procedures is just as important.

Why Your Company Needs a Mobile-Friendly Knowledge Hub

If your company has an extensive knowledge base or training requirements, it’s important to make sure that it’s accessible on mobile devices. With more and more people using their smartphones and tablets to access the internet, it’s crucial to make your material accessible on mobile devices.

A mobile-friendly knowledge hub will allow your remote and deskless employees to access your company’s information from anywhere, at any time. It will also make it easier for them to find the answers they need quickly and efficiently.

There are a number of benefits to having a mobile-friendly knowledge hub. Here are just a few:

1. Improved Employee Productivity

Your employees need quick and easy access to your knowledge hub in order to do their jobs effectively. If they have to struggle to find information on their mobile devices, it will slow them down and impact their productivity. A mobile-friendly knowledge hub will make it easy for employees to find the answers they need so they can work more efficiently.

2. Reduced Support Costs

If your employees and customers can’t find the answers they need in your knowledge hub, they’ll likely turn to other members of the team or support systems for answers. This can increase the amount of time the team needs to commit to resolving even trivial issues and scenarios. This time could be reduced significantly if they were able to quickly search for the solutions and insights they need.

3. Increased Employee Growth

Training and people development are key parts of the growth of an organisation. Upskilling, reskilling and continuous learning have become vital parts of the modern workplace. This is true for frontline, deskless and remote teams especially. By incorporating learning, training and development programmes into a knowledge hub, you can grow your people and ensure they are equipped with the skills they need to thrive in the workplace.

Room full of employees on laptops
Photo by Campaign Creators on Unsplash

The Benefits of a Mobile-Friendly Knowledge Hub

A mobile-friendly knowledge hub can provide many benefits for businesses and organizations. It can help employees stay up-to-date on company policies and procedures, help them develop new skills and competencies, and ensure that they are always equipped with the knowledge needed to do their job.

A mobile knowledge hub can also help reduce the need for paper manuals and other printed materials, which can save money and be more environmentally friendly. Additionally, a mobile-friendly knowledge base can make it easier for people to find the answers they need, when they need them.

Finally, a mobile knowledge hub can help build trust and confidence among your teams. By providing easy access to accurate and up-to-date information, you can show your deskless and frontline teams that you’re committed to their growth, development and satisfaction.

How to Build A Mobile Friendly Knowledge Hub?

If you want to build a knowledge hub that is mobile-friendly, there are a few things you can do to make sure it is successful.

First, you will need to determine what platform or system to use for creating your company knowledge hub. You can spend time building your own custom platform from the ground up, but it may be a costly endeavour. You’re better off finding a platform that can be used on both on the web and on mobile devices.

Beeline is one such example of a platform that is built to make this process incredibly simple and streamlined.

Second, you will need to make sure that the content and materials on your knowledge hub are easy to read and navigate on a mobile device. This means using short paragraphs, clear headlines, bulleted lists and images or videos where possible. You also want to avoid using file formats that cannot be opened on mobile devices.

If your resources and material are still primarily in hardcopy format, you will need to digitise them!

Third, you need to design your knowledge hub so that each of your different teams will be able to find the resources that they need. Creating groups or categories for each will make is faster for them to be able to locate and access the learning resources they need from the knowledge hub.

By following these tips, you can build a knowledge hub that is mobile-friendly and easy for users to access and use on their smartphones and tablets.

https://cdn-images-1.medium.com/max/800/0*txRZoAglvxKUases
Learn anywhere, at any time with a mobile-friendly knowledge hub (Photo by Bernie Almanzar on Unsplash)

Conclusion

Building a mobile-friendly knowledge hub is not as difficult as it may seem.

With a little planning and the right tools, you can have a great resource for your employees and deskless teams that is accessible from anywhere.
 
By following the tips in this article, you can get started on building your own mobile-friendly knowledge hub today.

About Beeline:

Beeline is a science-backed learning platform designed to remove barriers to learning effectively, we help people take the direct path to their learning goals.

Manage your personal and professional learning, and manage learning and development within your organisation with Beeline. Easily and rapidly build your company learning and knowledge hub, and share resources effectively with remote and deskless teams

Streamline your digital learning experience with Beeline, the new learning platform that allows you to collate all of your learning resources, mixed-media and notes into a structured learning pathway, for yourself or share with others.

Join hundreds of other learners who are learning effectively right now!

by James Mallett
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